If your CIS feels like more of a burden than a solution, it’s time to take a closer look at VXcis. Built specifically for electric, water, and gas utilities, VXcis gives you the power to streamline complex processes, reduce manual work, and deliver better service—without needing a team of developers to make it all work.
VXcis isn’t just a system. It’s a smarter foundation for customer service, billing, and operations that flexes as your needs change. Whether you’re scaling up, modernizing your tech stack, or just trying to cut down call volume, this platform helps you get there faster.
Why Choose VXcis? Because you deserve a CIS that works for you—not the other way around.
Feature-Rich by Design
Handle billing, service orders, payments, and collections with powerful out-of-the-box tools that are purpose-built for utilities like yours.
End-to-End Meter-to-Cash
Seamlessly connect front office and back office operations. VXcis streamlines every step from usage data to final bill, with automation that reduces errors and manual steps.
Smarter Business Rules, Less Manual Work
Customize your workflows with a built-in business rules engine. Automate cycle processing, payment allocation, exceptions, and more—without relying on IT.
Reduce Call Volume, Boost Satisfaction
Intuitive screens, quick-reference panels, and fast access to 40+ key data points help your reps resolve issues faster and get customers back on track.
Seamless Integration, No Surprises
VXcis integrates with AMI, ERP, GIS, MDM, and mobile work systems—giving you complete control with predictable costs and future-ready capabilities.
TRUSTED BY UTILITIES TO POWER SMARTER UTILITY OPERATIONS
“It says a lot that we have been with the same CIS vendor since 1999, and the trust that we have with the VertexOne team. We don't even think of each other as VertexOne or Northwestern Energy. It's like we are on the same team. We have trust and transparency.
Trust, relationship, seamless partners, worry-free service - are what makes our partnership with VertexOne great. We definitely appreciate having them in our corner.”
- Julie Becker, Director of Customer Experience and Support, Northwestern Energy
VXcis is delivered via the VertexOne Complete enhanced SaaS solution, enabling technical and functional currency, proactive IT security and scalable technology infrastructure with predictable cost of ownership. Utilities can expet to work better when ststems work smarter.
Everything you need in a modern CIS that actually fits your utility. Inside the brochure, you’ll see how VXcis delivers performance, scalability, and service experience—without disruption.