Product Guide VXconnect Benefits: One Portal for Every Utility Service
Your customers pay one utility. So why do they need two logins?
If your utility delivers more than one service, your customers probably deal with more than one portal. VXconnect brings water, electric, and gas into a single customer experience, so your customers get one login and your staff get one system.
- One Portal for Every Service: Water, electric, and gas in a single view, with one login and one autopay enrollment
- Fewer Calls: Self-service that completes the transaction, so customers stop calling to ask which portal handles what
- One Screen at the Counter: Staff answer every question from one system instead of switching applications mid-call
- Built to Connect: Integrates with a wide range of CIS, OMS, MDMS, and payment processing systems
