VertexOne
VertexOne is the recognized leader in SaaS platforms for critical business processes of utilities across North America. Through a wide range of innovative services and solutions —including the VertexOne CompleteTM SaaS Solution for Utilities comprised of the Customer Information System (CIS), Mobile Workforce Management (MWM), Meter Data Management (MDM), Digital Customer Engagement and Customer Self Service, and now the addition of WaterSmart solutions and services—VertexOne helps utilities more efficiently deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. VertexOne takes on the heavy lifting of keeping current with the rapid pace of technology changes through our VertexOne CompleteTM SaaS offering, so utilities don’t have to—leaving our customers more time to focus on core utility business while leaving the technology to us.
Maximizing Utility Management Efficiency: Financial Impact of CIS Replacement at GRU
Unlocking Efficiency: Power of Software Automation in Customer Service at GRU
Recent Lessons in Crisis Communication
Streamlining Success: Enhancing Onboarding at Gainesville Regional Utilities (GRU)
Driving Change: How Transparent and Proactive Management Transformed Customer Service at Global Water Resources
Innovation in Action: GRU's Replacement Project Redefining Customer Experience
Support Your Customer Experience Strategy with Greater Insight
Embracing Evolution: How CIS Billing Is Shifting to Empower Utility Operations
Navigating the Data Landscape for Enhanced Efficiency and Service
Cloud’s Operational Benefits Simplify your Business Functions
Protecting the Future of Utilities in the Lone Star State