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You See Every Dollar.

We Help You Make Every One Count.

From tightening margins to rising costs, aging infrastructure to customer pressure, you walk the line between financial responsibility and forward progress. We get it, and we built our platform with you in mind.

Your role is complex—your technology shouldn’t be. You Need Numbers, Not Noise

You’re measured by outcomes—and so are we. Whether it’s cutting operational costs, accelerating collections, or eliminating inefficiencies buried in manual processes, our products are built to improve your financial health, not just add features.

Lower Cost to Serve

Digital self-service, automated alerts, and online forms take the pressure off your staff—reducing the volume of calls and back-office work that drains your team’s time and your budget.

Smarter Revenue Recovery

Flexible payment options, proactive reminders, and frictionless billing tools help you collect faster and more consistently—without chasing down overdue accounts.

Real-Time Financial Visibility

No more waiting on month-end reports. Get immediate access to usage trends, payment status, and billing activity so you can track performance, monitor risk, and plan proactively.

Long-Term Financial Stability

You need solutions that scale with you. Our platform grows with your customer base, supports evolving business models, and gives you room to innovate—without blowing up your budget.

When customers don’t understand their charges, your bottom line pays the price. Rising Bills. Falling Trust.

Your customers are feeling the strain—bills have risen 54.8% since 2012, yet only 35% recall hearing about rate changes. When COVID-era relief ended in 2022, higher bills hit without higher usage, eroding trust and driving up call volumes, delayed payments, and dissatisfaction.

The right communication tools can change that—bridging the gap between billing and understanding, improving satisfaction, and protecting your revenue.

VertexOne-logomark-blue-white JDPower Survey Logo, VertexOne-1
54 .8%
Overall Bill Increases
confirmed with 2024 study revealing bills have gone up 54.8% since 2012.
35 %
Poor Communication
with only 35% heard about rate changes or increased billing.
20 22
Rate Relief Ends
Rate relief ended from COVID and consumers experienced higher bills without higher consumption.

Pinellas County didn’t just digitize—they transformed how their team works. Proof That Financial Wins Are Possible

By automating 183+ internal processes and fully digitizing collections, they freed up staff time, reduced the need for additional hires, and made it easier for customers to self-serve. The result? A 62% reduction in call resolution time and 100% automation of previously manual collection workflows.

news-feed-pinellas-county-1
62 %
reduction in time to resolve customer calls
65 +
new/improved features for staff and customer self-service
100 %
automation of previously manual collections processes
183 +
internal processes improved or automated

Let’s plan your path forward—together. You already know what needs to change.

You know the numbers make sense. But getting your peers aligned—customer service, IT, operations—can feel like the biggest barrier. That’s why our team comes prepared. 

Whether you’re chasing operational efficiency, stronger revenue recovery, or a system that scales without surprise costs, we’ll show you what it looks like in action.

Let’s put numbers behind the value.

Talk To Us About Your Use Case