Download Your Copy GRU's CIS Replacement Project: Measurable Improvements in Customer Service and Productivity Achieved

A Real-Life Success Story in Utility Modernization
When Gainesville Regional Utilities faced the challenges of an outdated CIS, they turned to VertexOne to modernize their operations. The results? Dramatic improvements in efficiency, cost savings, and customer satisfaction. This case study reveals how GRU tackled legacy system hurdles and achieved measurable success.

Transforming Challenges into Success
Gainesville Regional Utilities (GRU) set out to modernize their outdated CIS and achieved remarkable results. This case study outlines how GRU:

• Built a scalable, cost-efficient system with long-term supportability.
• Improved customer engagement with multi-channel communication.
• Streamlined operations with automated processes and real-time data integration.

The success of GRU’s CIS implementation demonstrates the transformative power of a modern, cloud-based CIS. With VertexOne’s innovative tools and methodologies, GRU achieved measurable improvements in efficiency, customer satisfaction, and adaptability, positioning them for sustainable growth in a rapidly evolving utility landscape.

Ready to See How GRU Did It?
Download the case study now and uncover the steps to transform your utility’s operations with VertexOne.