Turn Data Into Trusted Service Data + People: Tempe’s Secret to Water Consultation Service Success
Tempe realized they were constantly reacting to problems instead of solving them before they started. By using data-driven insights and proactive customer engagement, they shifted from an old-school, reactive model to a smart, data-powered framework that made both their team and their customers more efficient.
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2,000,000
Tempe Water covers 40 square miles and manages 200k+ residents each day
523
proactive consultations, catching issues months sooner than before AMI rollout
32,000
real-time leak or high-usage alerts, most fixed through self-service in the portal—no truck roll required
Stop the cycle of putting out fires Start turning data into customer wins
Save Tempe’s story, spark your next win. Grab Your Copy
Download the PDF to keep every data point, customer outcome, and lesson from Tempe’s proactive leap at your fingertips. Review it offline, share it with your team, and let the results guide your path from reacting to leading—one leak, one customer, one win at a time.