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Reimagine How You Connect with Your Customers with VXengage

VXengage helps you stay ahead—empowering your utility to create real-time, personalized experiences that reduce friction and build lasting customer relationships. Transform your operations and communication with a platform designed for the next generation of utility customer engagement.

VXengage redefines how you connect with your customers—offering seamless, real-time interactions across every channel. From proactive alerts to personalized experiences, VXengage simplifies engagement and enhances operational efficiency, giving your utility the competitive edge it needs.

Multi-Channel Communication, Made Simple. Deliver Seamless, Personalized Customer Experiences

VXengage empowers you with a cloud-based platform that simplifies customer communication, enhances self-service options, and provides tailored solutions. Whether you manage a single commodity or multiple, VXengage streamlines operations while delivering an exceptional customer experience.

Personalized

Deliver the right insights and reminders that make each customer interaction feel personal and seamless.

Cost-Effective

Automate routine tasks and give customers the power to self-serve, reducing operational costs while boosting satisfaction and loyalty.

Integrated

Integrate seamlessly with your existing systems to enhance customer satisfaction and drive operational efficiency.

Promote, Inform, and Engage with Broadcast Messages

See how VXengage enables you to create targeted campaigns that promote rebate programs, community events, and critical updates—all with the ability to include external links.

Click around with our self-paced demo to see how you can effortlessly manage and track your broadcast messages. Then schedule a more in depth demo with our team. 

VertexOne-logomark-blue-white Broadcast Messaging, VertexOne

Efficiency Through Automation and Self-Service

Whether it's handling bill payments, service requests, or account management, customers can take control of their experience, reducing the need for staff intervention. With VXengage, you can focus on what matters most—building lasting connections with your customers.

Outage Communication

Our outage communication ensures timely, clear notifications to keep customers informed, improving transparency and trust during service disruptions.

Language Translation

Our language translation feature ensures clear, accurate communication across multiple languages, enhancing customer experience and engagement.

Chatbot and Forms

Our self-service forms and chatbot feature enables customers to resolve issues instantly, reducing support load and improving satisfaction. 

Targeted Communication

Our targeted group messaging lets you deliver personalized, relevant messages to specific customer segments, improving engagement and response rates.

Transform Your Engagement Unlock smarter, more efficient customer connections.

Experience firsthand how VXengage streamlines customer engagement, reduces operational costs, and boosts satisfaction.

Request Your Personalized Demo and take your next step towards improved customer satisfaction.

Request a VXengage Demo

Delivering Impact Across the Industry

Utilities like NorthWestern Energy, Lee County Utility, TriSummit Utilities, Baton Rouge Water Company, and Roanoke Gas rely on our platform to enhance customer engagement, streamline operations, and deliver exceptional service. These organizations trust us to help them meet rising customer expectations and drive long-term operational efficiency.

VertexOne Events Logo,Redding VertexOne Events Logo, Hope Gas VertexOne Client Logo, Dayton VertexOne Clinet Logo, Summit VertexOne Clinet Logo,MSD VertexOne Client Logo,Lee County Utility